To Hell With Bell Canada

A Comment by Niagara At Large publisher Doug Draper

The late American satirist/comedian Lenny Bruce once warned that it is not a good idea to “get fresh with the telephone company” because if you do “they’ll leave you with a couple of cans and a string.”

Imagine waking up in the middle of the night to an old Bell image like this? Especially if you have to pay your bill. Screw Bell if it continues to outsource jobs to sweatshops overseas.

Imagine waking up in the middle of the night to an old Bell image like this? Especially if you have to pay your bill. Screw Bell if it continues to outsource jobs to sweatshops overseas.

That was back in the days – some half five or so decades ago – when the Bell telephone company held us all in a vice grip if we wanted to own or use a phone, and was a virtual monopoly across North America. It was also a time when we in Canada embraced Alexander Graham Bell, who spent some years of his life living in a place near Niagara, Ontario and was allegedly was the founder of the telephone while in this country.

Whatever the case for Bell and his consummating his phone invention here as opposed to the U.S., where he also migrated from his native Scotland, Bell, I remember growing up in the 1960s and on with a Bell Canada telephone company that had never shrieked away from capitalizing on Bell’s invention in Canada. It was always part of the mythology when my parents and all of their friends and neighbours across the country got their bills from Bell, which was a virtual monopoly back then and isn’t far away from that today, thanks to successive federal governments that give telecommunications corporations, in particular, a license to plunder Canadian consumers without a chance for competition from the U.S. or elsewhere.

I am prepared to say that I am almost willing to put up with protecting Bell Canada from foreign competition if it was a truly Canadian company that hired Canadian workers and paid them livable wages. But this is what I got – and not for the first time – today, this August 4th.

As a reluctant Bell customer, I tried to dial information to find someone I wanted to contact in nearby Fort Erie, Ontario.

The person I got on the line spoke in broken English, which normally I can handle, and said they could not find that person after I attempted to spell the name –a simple one – about two or three times. I then asked where she was located as a Bell 411 representative and she said the Philippines.

At that point I asked if they were paying her fifty cents an hour to do the job and she said less. I replied by saying she and her cohorts should start at union and she simply laughed. I replied; “What are you worried about? That they will take you out and shoot you?” No reply to that one.

I ended by saying; ‘Well God bless you,” and she said; “God bless you sir.”  At which point I wondered when the building might collapse, as the one did in a sweatshop in Bangladesh and possibly kill all of these poor people.

Bell Canada today is another example of what free trade in these times has become under the governments that are screwing in favour of the corporate elites and their shareholders. It is all about corporations like Bell being able to outsource jobs that could go to Canadians tocheapest  sweat shops around the world while the rest of us pay higher and higher rates, through our blood and guts, for their services.

The sooner the rest of us can find a way of getting around companies like Bell and other monopoly telecommunication corporations to communicate with each other, the better off the world will be.

We need to collectively find some way of launching something similar to the American revolution against these corporate pirates that are eating us alive.

(Niagara At Large invites all those who are willing to share their real names to respond below.)

6 responses to “To Hell With Bell Canada

  1. Brigitte Bonner's avatar Brigitte Bonner

    Hey Doug, I thought you were taking some time off? Great article!!!!!

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  2. Why do you think that many call it “Bell India?” You can demand to speak to a representative in Canada and they have to connect you. Gave up Bell several years ago and will never go back.

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  3. Patricia Fitzpatrick Naylor's avatar Patricia Fitzpatrick Naylor

    You are so right about this! I can’t think of anyone who has not had an experience similar to yours. Unfortunately, I can’t think of many who have handled it as kindly as you did. Forgive me for sounding like a fanatical broken record but, the greedy still keep doing the wrong thing and they just don’t seem to give a flying leap about the consequences to their customers or their outsourced slaves. There are days when I look at pigeons and actually wonder if they can get unionized and do some relays?!?! I know, regression is not the answer but I can at least fantasize.

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  4. I left Bell over 15 years ago and have never looked back, nor regretted my decision.

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  5. Will MacKenzie's avatar Will MacKenzie

    I somewhat surprised that you are just now learning about Bell Indiaxxx Canada’s business(?) practices!
    I have known for several years that all 411 calls are directed to the Philippines and all other calls to Bell via their 310-bell number are directed to India. The ONLY way to get to talk to someone in Canada is to press 2 for French. I have found that the Francophones who answer are usually bilingual and are more than willing to help you as much as they can.
    The only reason we have a Bell line in our home is because my partner’s mother is over 100 years old and the only number she can remember is Sandra’s.
    I have told Bell in the past that as far as I am concerned, a Canadian company, especially when it has the type of monopoly Bell does, does not have the right to take my Canadian dollars and ship jobs overseas. That, at least to me, is totally unconscionable. And remember – I am a conservative!
    The sooner our federal government can get some testicular fortitude and allow foreign competition in the telecommunications market, the better.
    I am sick and tired of being screwed, without being kissed, by Bell, Rogers and Telus.

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  6. I should point out for years they gouged anybody calling long distance to places like UK or Europe, there was no other choice, also they are spreading a lie that Americans have little choice when buying phone plans, New York supplies free phone and calling cards to people on social assistance.

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